App & website support

How can we help?

Help for Solo, Vs Computer, Pass & Play, Real Dice scorekeeping, accounts and the shared leaderboard.

Email support

Account help

The mobile app and website use the same account. Sign in with your email address, then manage your username, private name details, password or account from the Account screen.

Scores & leaderboard

Anyone can view scores. You must be signed in to submit a completed Solo or Vs Computer score. Check your connection and sign in again if a session has expired.

Development builds

An Expo development build and the TestFlight production app have different bundle identifiers, so both can remain installed on one iPhone.

Delete your account

You can permanently delete your account in the mobile Account tab or through the website after signing in.

Deletion instructions

Frequently asked questions

Which game modes are included?

Solo, a strategic computer opponent, two-player Pass & Play, and a Real Dice scorekeeper for up to six named players.

Are first name and surname public?

No. Only your chosen username and submitted score appear on the public leaderboard.

Why did my active game disappear?

Changing mode or resetting starts a new game. Mobile games are saved locally; clearing app data removes local game progress.

How do I report a problem?

Email info@ijrhservices.co.uk with your device, app version, what you expected and what happened. Please do not send passwords or verification codes.